VICE-PRESIDENT, Dr Philip Mpango has directed Air Tanzania Company Limited (ATCL) to improve customer care services to reap the benefit of increasing number of passengers, accelerated by the government’s efforts to transform the national flag carrier.
Dr Mpango said in the 2022/2023 fiscal year, through its increased number of flights, ATCL carried a total of 1,070,734 million passengers in comparison to about only 106,138 carried in the 2016/2017 fiscal year, saying such an increase demands quality services to attract more passengers and cargo.
He made the statement on Tuesday during a ceremony to welcome into the country the new passenger plane, Boeing 737-MAX 9, which was held at the Julius Nyerere International Airport (JNIA) terminal I.
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